Privacy policy

At Pluvoca, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

🔐 1. Information We Collect

When you browse or purchase from Pluvoca, we may collect the following information:

Your name

Email address

Shipping and billing address

Phone number

Payment details (processed securely through third-party providers)

IP address and browser/device info (for analytics and security)

🛒 2. How We Use Your Information

We use your information to:

Process and deliver your orders

Contact you regarding your order or inquiries

Improve our website and services

Prevent fraud or unauthorized activity

Send occasional promotional emails (only with your permission)

💳 3. Payment Security

We do not store any payment information. All transactions are securely processed by trusted third-party payment gateways such as Shopify Payments, Razorpay, UPI, etc.

📦 4. Sharing Your Information

We only share your information with

Qikink (our third-party fulfillment partner) to produce and ship your order

Shipping companies for delivery

Payment gateways for processing transactions

We never sell or rent your data to any third party.

📧 5. Emails & Marketing

If you subscribe to our newsletter or promotions, you may receive occasional emails. You can unsubscribe at any time using the link in any email.

🇮🇳 6. Data Storage

We operate in India, and your information is stored and processed according to Indian laws. If you're accessing our site from outside India, please be aware your data may be transferred and processed here.

👶 7. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

⚙️ 8. Your Rights

You have the right to:

Access your data

Request corrections or deletion

Withdraw consent (e.g., unsubscribe from emails)

To do so, contact us at pluvoca@gmail.com.

🔄 9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.

📞 Contact Us

If you have questions about this policy, contact us at:

Email: pluvoca@gmail.com

Instagram: @pluvoca